Privacy policy

Effective 2026-10-25. This site is operated by Palace Tours.

What we collect

When you send an enquiry we collect the name, email address, phone number and message you provide, together with the page from which you wrote. Standard server logs are kept for security.

How we use it

Only to answer your enquiry and arrange the travel you request. We do not sell or rent personal information. Booking details are shared with the train operator and service providers only as needed to deliver your journey.

Analytics

We may use Google Analytics to understand, in aggregate, how visitors use this site.

Your rights

Write to travel@palacetours.com to access or delete your information.